Get in touch
YMT Project is a photography and videography service provider based in Bandung, West Java, Indonesia. We support local and international clients with project inquiries, booking details, invoices, delivery questions and payment assistance.
How to request support
For faster assistance, please include your name, organization, event date, invoice or booking reference (if any), and a short description of the issue. Do not send credit card numbers, card security codes or banking passwords by email or WhatsApp.
Payments & international clients
If credit card payment is offered for your invoice, YMT Project will provide an appropriate payment link through its authorized payment partner. Availability of international card payments depends on payment-provider approval and your issuing bank. We do not collect or store card numbers on this website.
For a payment concern, contact us first using the details above and include the invoice reference and date, but never your complete card information.
More information
Please review our Terms & Conditions, Refund Policy and Privacy Policy.
Need a human response?
Reach our team directly to discuss your project or resolve an existing booking issue.
Message YMT Project via WhatsApp ↗Hubungi kami
YMT Project merupakan penyedia jasa fotografi dan videografi yang berbasis di Bandung, Jawa Barat, Indonesia. Kami melayani pertanyaan proyek, pemesanan, tagihan, hasil dokumentasi, serta bantuan pembayaran bagi klien dalam dan luar negeri.
Cara mengajukan bantuan
Agar penanganan lebih cepat, sertakan nama, instansi, tanggal acara, nomor invoice atau referensi pemesanan (bila ada), dan penjelasan masalah. Jangan mengirim nomor lengkap kartu kredit, CVV, atau kata sandi perbankan melalui email maupun WhatsApp.
Pembayaran & klien internasional
Jika tersedia pembayaran kartu kredit untuk tagihan Anda, YMT Project akan memberikan tautan pembayaran melalui mitra pembayaran resmi. Penerimaan kartu internasional bergantung pada persetujuan penyedia pembayaran dan bank penerbit kartu. Situs ini tidak meminta maupun menyimpan nomor kartu.
Untuk kendala pembayaran, hubungi kami dengan referensi invoice dan tanggal transaksi, tanpa membagikan data lengkap kartu.
Informasi lainnya
Silakan baca Syarat & Ketentuan, Kebijakan Refund, dan Kebijakan Privasi kami.
Butuh bantuan langsung?
Hubungi tim kami untuk membahas proyek atau menyelesaikan kendala pemesanan.
Hubungi YMT Project di WhatsApp ↗